Harper Canyon LLC (“Harper Canyon”, “we”, “us”, or “our”) operates the website located at harpercanyon.shop (the “Site”). This Privacy Policy describes how we collect, use, process, and disclose your information, including personal information, in conjunction with your access to and use of the Site.
Please read this Privacy Policy carefully. By accessing or using the Site, you signify your agreement to be bound by this Privacy Policy in its entirety. IF YOU DO NOT AGREE TO THIS PRIVACY POLICY, PLEASE DO NOT ACCESS OR USE THE SITE.
1. Information We Collect
We collect information about you directly from you, from third parties, and automatically through your use of the Site.
Information You Provide: We may collect information you provide directly to us, including when you create an account, make purchases, contact us with inquiries, request customer support, or otherwise communicate with us. This information may include:
- Contact information, such as name, email address, mailing address, phone number;
- Account information, such as username and password;
- Payment information, such as credit card details;
- Order information, such as products purchased, quantity, date, time, shipping address;
- Demographic information, such as age, gender, location;
- Preferences and interests;
- Product reviews, photos, videos, and other user generated content;
- Communications with us, including call recordings;
- Any other information you choose to directly provide.
Information from Third Parties: We may collect information about you from third parties, including:
- Social media sites (if you interact with us through social media);
- Payment processors and financial institutions;
- Fraud prevention and similar identity verification services;
- Marketing and analytics partners;
- Public databases;
- Joint marketing partners, advertisers, and sponsors.
Automatically Collected Information: We may automatically collect certain information about your use of the Site through cookies, web beacons, log files, and other tracking technologies. This information may include:
- Geo-location information;
- Device ID and type;
- Browser type, language, and system settings;
- Domain name and IP address;
- Browsing history;
- Operating system and platform;
- Dates and times of access;
- Pages, content, and ads viewed or clicked on;
- Referring and exit pages and URLs;
- Amount of time spent on pages;
- Features used;
- Frequency and duration of visits;
- Searches and forms completed.
2. How We Use Your Information
We may use your information for the following purposes:
- Provide, operate, and maintain the Site;
- Process and fulfill orders, and provide related customer service;
- Administer your account and process payments;
- Send product shipping confirmations and updates;
- Provide tailored recommendations, advertisements, and offers;
- Notify you about new products, promotions, and services;
- Comply with legal obligations, as required;
- Resolve disputes and enforce agreements;
- Prevent and address fraud, breach of policies or terms, and threats or harm;
- Conduct research and analysis to improve our products and services;
- Improve the Site and enhance the customer experience;
- Send marketing communications, promotional materials, and website updates;
- Compare information for accuracy and verify it with third parties;
- Share information with partners as described below;
- Request feedback or participation in surveys;
- For other purposes disclosed at the time you provide information or with your consent.
3. Disclosure of Your Information
We may share your information in the following circumstances:
- With service providers that perform services on our behalf: For example, companies that fulfill orders, process payments, conduct surveys, provide marketing assistance, handle customer service, etc. We require these companies to use your information only for the services they are providing us.
- To comply with legal requirements: To comply with legal obligations, court orders, subpoenas, or other legal process requirements.
- As part of a business transaction: During negotiations of any proposed or actual financing, merger, purchase, sale, reorganization, or other transaction involving all or part of our business or assets, or in the event of bankruptcy or liquidation proceedings.
- With your consent or at your instruction: For any other purpose you consent to or instruct us to share your information.
- For internal use: For our internal research, analytics, and analysis to improve the Site and our products, services, and customer experience.
We do not share your personal information with any third parties for their own marketing purposes.
4. Online Tracking and Do Not Track Signals
Cookies and Other Tracking Technologies: We and our service providers use cookies and other tracking technologies (e.g. web beacons, tags, scripts, pixels) to automatically collect information about you and your activity across our Site and third party sites or apps. The information we collect includes technical information about your device and browsing actions, as well as behavioral data such as your preferences and interests. This allows us to provide tailored promotions and content, analyze how the Site performs, personalize your experience, and for security and fraud detection purposes.
You can disable cookies through your browser but the Site may not work as intended for you. Please see the specific browser instructions to manage your cookie settings.
Do Not Track: Some browsers offer a “Do Not Track” option, which allows you to signal to operators of websites and apps that you do not wish to have your online activity tracked over time and across third-party sites. The Site does not currently respond to your browser “Do Not Track” signals. We adhere to the standards outlined in this Privacy Policy rather than any Do Not Track request.
5. Data Retention and Account Closure
We retain your personal information for the period required to serve you, fulfill the purposes outlined in this Privacy Policy, comply with our legal obligations, resolve disputes, enforce agreements, and for other legitimate and lawful business purposes. If you wish to cancel your account, please email us at [email protected], but note we may retain certain information as required by law or for business purposes.
6. Data Security
We employ reasonable organizational, technical, and physical security controls to protect your information consistent with industry standards and legal requirements. However, no security controls are 100% effective, and we cannot ensure or warrant the security of any information you provide to us. You transmit information to us at your own risk.
7. Children’s Privacy
The Site is not designed for or targeted to children under 16. We do not knowingly collect personal information from children under 16 without obtaining parental consent first. If you believe we may have collected personal information from someone under 16, please contact us at [email protected] so we can investigate and delete such data as appropriate.
8. California Privacy Rights
If you reside in California, you have certain privacy rights with respect to your personal information under the California Consumer Privacy Act (CCPA). These include:
- Right to Know: You can request information about our collection and use of your personal information over the past 12 months. In response, we will provide categories of personal information collected, sources, business purposes, third party disclosures, and your specific pieces of personal information.
- Right to Delete: You can request deletion of your personal information, subject to certain exceptions allowed under the CCPA.
- Right to Non-Discrimination: You have the right to not be discriminated against for exercising your CCPA privacy rights.
To make a request based on these rights, please contact us at [email protected] or (800) 555-1234. We will verify requests by matching information provided to information in our system. You may designate an authorized agent to make requests on your behalf by providing the agent signed written permission to do so.
9. International Transfers
We are based in the United States and the information we collect is governed by U.S. law. If you choose to provide us with information, please understand it will be transferred to and processed by us in the U.S.
10. Changes to this Privacy Policy
We may revise this Privacy Policy from time to time in our sole discretion. If there are any material changes to this Privacy Policy, we will notify you as required by applicable law. You understand and agree that you will be deemed to have accepted the updated Privacy Policy if you continue to use the Site after the new Privacy Policy takes effect.
11. Contact Us
If you have any questions about our privacy practices or this Privacy Policy, please contact us at:
Harper Canyon LLC
123 Shoe Street
Los Angeles, CA 90001
Email: [email protected]
Phone: (800) 555-1234
This Privacy Policy was last updated on March 1, 2023.